Legal Notice

Operator

Information pursuant to section 5 of the German Digital Services Act (DDG). https://coinshawk.com ("CoinsHawk", "we", "us") is operated by:

COINSHAWK c/o COCENTER, Koppoldstr. 1, 86551 Aichach, Germany

Email: support@coinshawk.com

Contact form: https://coinshawk.com/contact

Contact

Support is provided in English by email. We answer within one business day. Please always quote your order number (format CH-XXXXXXXX) when writing about an order. The contact form reaches the same mailbox.

Nature of the service

CoinsHawk is an online reseller of digital gift cards, game cards and prepaid payment cards. We are not the issuer of any card we sell. Cards are sourced from authorised distributors and are subject to the terms and conditions of the respective issuer. All brand names, logos and trademarks shown on this website belong to their respective owners and are used solely to identify the products offered. Their use does not imply any affiliation with or endorsement by the trademark owner.

Payments

Payments in cryptocurrency are processed by an independent payment service provider. We never ask you for wallet keys or seed phrases, and we never hold your crypto on your behalf. The exact crypto amount, payment address and expiry time are shown on the payment page of the provider. Signed-in customers can also pay from their CoinsHawk balance, which is held in euro on their account.

Complaints and dispute resolution

Please send complaints to support@coinshawk.com with your order number. We try to resolve every complaint directly with you. We are neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board.

Liability for content and links

We check the content of this website carefully. Product data (names, values, regions) is provided by our distributors and may change without notice. External links, including the redemption pages of card issuers, lead to websites outside our control; the operators of those websites are responsible for their content.

Hosting

This website is hosted on servers located in the European Union.

Last updated 19 October 2026.